Privacy Policy

Effective Date: 10/09/2025

MyDrugInfo.com (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data.

This Privacy Policy outlines how we handle your information when you visit our website, mydruginfo.com (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).


1.

Who We Are

This website is operated by MyDrugInfo.com. For the purposes of data protection law, we are the data controller of the personal data collected through the Site.

If you have any questions about your data or this policy, please contact:

Email: legal@mydruginfo.com

Registered Address: Unit 6e,
Nutgrove Office Park,
Rathfarnham Dublin 14,
Rathfarnham,Dublin
D14 A0X2


2.

What Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact Data: Name and email address (if you contact us directly).

  • Usage Data: Information about how you use our Site (pages visited, time spent, click behavior).

  • Technical Data: IP address, browser type, operating system, device type, etc.

  • Cookies and Tracking Technologies: For performance, functionality, and analytics (see Section 6).

We do not collect any sensitive personal data (e.g. health data, racial/ethnic origin, religious beliefs) through this website.


3.

How We Use Your Data

We use your personal data for the following purposes:

  • To operate and maintain the website

  • To improve our content and user experience

  • To respond to user enquiries or support requests

  • To analyse website traffic and usage trends

  • To ensure the security and integrity of the Site

  • To comply with legal obligations

We do not use your data for profiling or automated decision-making.


4.

Lawful Basis for Processing

Under the GDPR, we must have a lawful basis for processing your personal data. The lawful bases we rely on include:

  • Consent – where you have given clear permission (e.g. via cookie consent banner).

  • Legitimate interests – to maintain and improve our Site, as long as your rights don’t override those interests.

  • Legal obligation – when we are legally required to retain certain information (e.g. for security or fraud prevention).


5.

Sharing Your Data

We do not sell or rent your personal data.

We may share your data with trusted third parties who assist us in operating the website, including:

  • Web hosting providers

  • Analytics tools (e.g. Google Analytics)

  • Security services (e.g. firewalls, anti-spam protection)

These third parties are only permitted to use your data to perform services on our behalf and must comply with strict data protection obligations.


6.

Cookies & Analytics

We use cookies and similar tracking technologies to improve your browsing experience and analyse website performance.

Types of cookies used:

  • Essential cookies – Necessary for the website to function properly.

  • Analytics cookies – To track usage and performance (e.g. via Google Analytics).

  • Preference cookies – To remember your settings and improve functionality.

When you visit our website, you are asked to consent to non-essential cookies via a cookie banner.

You can manage or withdraw your cookie consent at any time by adjusting your browser settings or clearing cookies.


7.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations.

  • Analytics and technical data: Typically retained for up to 26 months via Google Analytics.

  • Contact data: Retained for as long as needed to respond to your enquiry.


8.

Your Rights (Under GDPR)

As a data subject, you have the following rights under the GDPR:

  • Right to access – Request a copy of the personal data we hold about you.

  • Right to rectification – Request correction of inaccurate or incomplete data.

  • Right to erasure – Request deletion of your data (also known as the “right to be forgotten”).

  • Right to restrict processing – Request that we limit the way we use your data.

  • Right to data portability – Request transfer of your data to you or another service.

  • Right to object – Object to processing based on legitimate interests or direct marketing.

  • Right to withdraw consent – Where processing is based on your consent.

To exercise any of these rights, please email us at legal@mydruginfo.com

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland:

Website: https://www.dataprotection.ie


9.

Security

We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no online platform can be guaranteed 100% secure, so you use the Site at your own risk.


10.

Children’s Privacy

This Site is not intended for children under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that we have collected data from a child, we will delete it immediately.


11.

International Transfers

Our servers and some of our third-party providers may be located outside the European Economic Area (EEA). If your personal data is transferred outside the EEA, we will ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.


12.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.

All updates will be posted on this page with a new “Effective Date” at the top. Your continued use of the Site constitutes your acceptance of the revised policy.


13.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we process your data, please contact:

Email: legal@mydruginfo.com

MyDrugInfo.com

Unit 6e,
Nutgrove Office Park,
Rathfarnham Dublin 14,
Rathfarnham,Dublin
D14 A0X2

Ensuring Safe Medication

Trusted By Pharmacists.

MyDrugInfo is trusted by Ireland’s leading pharmacies, ensuring reliable and accurate medication information for all your healthcare needs.

The information provided on this website is for general educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor, pharmacist, or other qualified health provider with any questions you may have regarding a medical condition or medication. Do not disregard professional medical advice or delay seeking it because of something you have read here. We do not take responsibility for any loss, damage, or injury caused by this information.

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